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Boards

Boards is a ticketing system that tracks everything as Work Items, allowing teams to manage and share the status of work as well as a mechanism to prioritize that work. This helps create transparency into all work executed by a delivery team, resulting in: - a single point of truth for all work done by a team - no hidden or untracked work - high alignment and updates between team members on the work in progress - ownership of all the work by the team - allows leaders to see what is happening without distracting team members

Features

  • Planning. Work is broken down from higher-level business objectives to smaller-sized units of work.
  • Backlog. Prioritized list of work items to be reviewed, refined, and readied to bring into the sprint.
  • Kanban Board. Single pane of glass for current work in progress.
  • Work Status. Provide real-time conversation and associated commits and build history with each ticket, along with ongoing comments and status updates.

Boards

Breakdown of Work Items

ADO refers to tickets as work items. Although there are various ticket types out of the box (include customizations), a lean DevOps team will focus on these types:

Ticket Purpose Duration
Epic Represents a larger body of work or business initiative spanning multiple sprints with multiple Features. Multiple sprints
Feature Complete customer deliverables representing shippable components. 1-2 sprints
Story Small amount of work, driven by the Product Owner. Work items can be further broken down into smaller, executable Tasks within the sprint's taskboard. 1 day

Story

  • What type of work item is this?
  • Who owns this story?
  • Which sprint is this in?
  • Which team is working on this story?
  • What code changes are associated to this story?